Terms & Privacy Policy

Introduction

This Privacy Policy ("Policy") sets out how personal data is collected, used, shared and protected when the website thirdvoice.in ("Website") is accessed or used. Use of the Website constitutes consent to the processing of personal data as described in this Policy. Consent may be withdrawn at any time, as set out under User Rights.

Data Collected

The following personal data may be collected:

1. a. name;
2. b. email address;
3. c. mobile number;
4. d. any other information voluntarily submitted through forms or communications on the Website.

Certain technical information may also be collected automatically, including IP address, browser type, device information and Website usage data.

No financial information is collected through the Website, and sensitive personal data is not intentionally collected.

Purpose of Data Collection

Personal data is used for the following purposes:

1. a. reviewing study registrations, inviting registrants to take part, sending reminders and communicating regarding the study;
2. b. sending study updates and invitations to future research programmes;
3. c. responding to messages and providing resolution to customer service queries;
4. d. maintaining the security and functionality of the Website and understanding its use in aggregate;
5. e. complying with legal and regulatory obligations.

Study findings are published in aggregate, and a participant is named only where the participant has consented to be named.

Cookies

The Website does not use cookies. Website usage is measured in aggregate and is not used to identify individual visitors.

Data Sharing and Disclosure

Personal data is not sold. It may be shared with:

1. a. service providers that operate the Website and related services, which are required to process it only for those services and in accordance with applicable law;
2. b. affiliates, where necessary;
3. c. governmental, legal and regulatory authorities, where required by law.

Data Retention

Personal data is retained only for as long as necessary for the purposes for which it was collected, including compliance with legal obligations and the resolution of disputes. Study registration details are retained for study updates and invitations to future research programmes.

Data Security

Reasonable technical and organisational security measures are implemented to protect personal data against unauthorised access, disclosure, alteration or destruction.

Data Deletion

Reasonable steps will be taken to securely delete, erase, or anonymise personal data once it is no longer required for its intended purpose or upon withdrawal of consent (unless such retention is required by law). Deletion of personal data may be requested at any time by writing to privacy@thirdvoice.in. On a valid request, the personal data will be securely deleted or erased within 90 days, subject to legal or regulatory requirements. Backup data will be deleted in line with standard retention cycles.

User Rights

Users have the right to:

1. a. access information about their personal data;
2. b. correction and erasure of their personal data;
3. c. withdraw consent;
4. d. grievance redressal;
5. e. nominate another person to exercise these rights.

Requests and grievances may be sent to privacy@thirdvoice.in and will be responded to within 30 days.

Children's Data

The Website is not intended for individuals under 18 years of age. Personal data of minors is not knowingly collected and will be deleted if identified.

Third-Party Links

The Website may contain links to third-party websites. No responsibility is accepted for the privacy practices or content of such external websites. Users are encouraged to review their privacy policies separately.

Third Party Processors

Third-party service providers may be engaged to process personal data. Such processors are required to comply with applicable data protection laws and contractual obligations.

Changes to this Policy

This Policy may be updated from time to time. The current version is the one published on the Website, and continued use of the Website constitutes acceptance of it.

Contact

Questions about this Policy or personal data may be sent to privacy@thirdvoice.in.